We are ISO certified
We're one of very few language companies in the industry offering ISO 17100-certified translation services.
We’ve got a multinational network of highly skilled and qualified copywriters and translators. Only the top-rated talent in the market, those with extensive experience and the corresponding qualifications, have been selected. All of them have at least three years’ experience and solid marketing knowledge.
Our team follows our quality process, which has been awarded the ISO 17100:2015 quality standard certification, the first and only international certification that's specifically for translation. That’s how we know our quality standards are the crème de la crème.
In the end, it all comes down to making sure we deliver a translation that’s on brief, on time and completely adapted to its local context. Every single time.
Our 6-step translation process
We’ll allocate you a dedicated Project Manager to manage the job from beginning to end.
They’ll review your brief and work with you to put together the project background for the translation.
We’ll talk about the creative and business briefs, visuals, brand guidelines, glossary and more.
Analyse the brief
The Project Manager will put together a translation brief.
We’ll then hand-pick a transcreator for you, choosing the one who is best suited to the type of communication.
That translator will work on every element of the project for you.
Brief the team
Next, we’ll hand the work over to a marketing editor to review, crosschecking the transcreated copy with the original to make sure that nothing’s been lost in translation.
Finally, they’ll do a thorough proofread with an eagle eye for detail.
Your Transcreator, Marketing Editor and Project Manager will team up to discuss key points and settle on the most accurate, relevant translation solution.
Your transcreator, a skilled and experienced local expert, will start creatively decoding the copy.
They’ll identify any cross-cultural factors and stylistic features that’ll be suitable for the local market, making sure we keep the essence of the original message and the same impact as the original.
Your Project Manager will do a final check, making sure the adaptation is in line with the brief and background information.
To make sure you’re 100% happy with our work, we’ll make ourselves available for any questions and further tweaking of the copy after the translation’s been delivered.
Signed, sealed, delivered